top of page
FAQ
-
How should I choose the correct size when ordering shirts from Holy Threads?Choosing the correct size for shirts at Holy Threads largely depends on the look you are aiming for. If you prefer a regular fit, you can confidently order your usual size since the majority of our shirts are true to size. However, if you're going for an oversized look, we recommend ordering one size up. This ensures a comfortable, stylish fit that aligns with current fashion trends. Always refer to our detailed sizing chart available on each product page for specific measurements, and feel free to contact our customer support if you have any further questions.
-
How should I properly care for my Holy Threads shirts to ensure their longevity and quality?Proper care for your Holy Threads shirts is essential to maintain their quality and longevity. Follow these guidelines: - **Washing:** Always wash your shirts inside out. This helps to protect the fabric and any prints from wear and tear. - **Detergent:** Use a gentle detergent to avoid harsh chemicals that can damage the material. - **Drying:** Wherever possible, air dry your shirts. This is the best method to prevent shrinkage and maintain the shirt's shape. If you must use a dryer, opt for a low heat setting. - **Ironing:** When ironing, turn the shirt inside out and use a low heat setting to avoid any potential damage to the fabric or prints. Following these care instructions will help you enjoy your Holy Threads shirts for a longer period while keeping them looking as good as new.
-
Are the payment methods on Holy Threads' website secure?** **** Yes, the payment methods on Holy Threads' website are highly secure. All transactions are processed through Wix, and Wix sites are automatically PCI compliant. This means that our payment processing adheres to the highest Payment Card Industry Data Security Standards, ensuring that your personal and payment information is protected. We utilize secure transaction processes across all payment providers available on our platform, including Wix Payments, to guarantee the safety and security of your online shopping experience.
-
Can I use multiple promo codes on a single purchase at Holy Threads?At Holy Threads, we strive to offer competitive pricing and exclusive deals to our valued customers. However, our system only allows for one promo code to be applied per transaction. This policy helps us manage our promotions effectively and ensure that all offers are utilized correctly. If you have multiple promo codes, you can choose the one that provides the best discount for your current purchase, or save the others for future use. We appreciate your understanding and look forward to serving you with our wide range of high-quality clothing and accessories.
-
Do you ship internationally?Currently, Holy Threads only ships to addresses within the US. We understand the demand from our international customers and are actively working on expanding our shipping options to include international destinations. Keep an eye on our website and subscribe to our newsletter for updates on when Holy Threads will be available globally!
-
How can I track my order from Holy Threads?At Holy Threads, we prioritize keeping our customers informed about their orders. Once your order has been processed and shipped, you will receive a confirmation email that includes your unique tracking number. Holy Threads exclusively uses USPS for shipping, ensuring reliable and timely delivery. By clicking on the tracking number provided in the confirmation email, you will be directed to the USPS tracking page, where you can monitor the progress of your shipment. If you have any further questions or concerns regarding your order, please do not hesitate to contact our customer service team.
-
Can I return my order if I change my mind?No. All sales are final and non-refundable. View our return policy.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page